HPE

HPE 4Y Proactive Care NBD w/DMR Priority Service

SKU: UB5D4E

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SKU
UB5D4E

Description

The HPE UB5D4E is an Electronic Pack (EPACK) for a 4-year Proactive Care service. This service includes Next Business Day (NBD) response time, Comprehensive Defective Material Retention (CDMR), and Priority support. Proactive Care helps customers maximize system uptime and performance with personalized support, advanced monitoring, and rapid problem resolution. NBD ensures that a qualified HPE service representative will arrive at your site the next business day after a service call is placed. CDMR allows customers to retain defective hard drives or other components, which is crucial for data

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