HPE

HPE 1-Year 9x5 Proactive Care Service UK/NI

SKU: U25DRE

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SKU
U25DRE

Description

The HPE U25DRE is an Electronic Pack (EPACK) for a 1-year HPE Proactive Care (PC) service. This service provides 9x5 coverage, meaning support is available 9 hours a day, 5 days a week. It includes a Job Ticket (JOB TKT) for incident management and is specifically designed for customers in the United Kingdom and Northern Ireland (UKNI). HPE Proactive Care offers enhanced support with personalized technical assistance, proactive monitoring, and problem prevention to help maintain optimal performance and availability of HPE IT infrastructure.

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