Description
The HPE U10NNE is an Electronic Pack (EPACK) for a 3-year HPE Foundation Care service. This service provides 9x5 coverage, meaning support is available 9 hours a day, 5 days a week. It includes a 3-calendar day (3CD) Call-to-Repair (CTR) commitment, ensuring that a technician will be on-site within three calendar days to begin repair. Additionally, it features Comprehensive Defective Material Retention (CDMR), allowing the customer to retain defective hard drives or other components replaced under warranty, enhancing data security. This service aims for a 90% resolution rate.
No specifications available for this product.